FREQUENTLY ASKED QUESTIONS
Does my health insurance plan cover sessions with you?
I am considered an "out-of-network" provider for all commercial insurance plans and do not do any direct billing to insurance. This model enables me to work directly for you and what you need, not the insurance company. You pay a flat fee directly to me for the care and services I provide, and there is no need to worry about co-pays, deductibles, or surprise bills. If you choose to submit for reimbursement from your insurance company, I can provide you with a receipt with all of the information and codes that you would need. I can also help you understand your plan for out-of-network benefits.
Physical therapy payments DO qualify for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
While this may not initially seem cost-effective, if you add up the costs you spend with an "in-network" provider, such as co-pays, coinsurance, deductible payments, and the need for more visits per week due to less on-on-one time with your PT, seeing a private-pay provider often works out to be a savings to you.
Do I need a physician referral?
No! North Carolina law allows for direct access to an examination and treatment by a licensed physical therapist without a physician referral. Occasionally, some private insurance companies still require one to reimburse for payments so if you are going to choose to submit receipts, you need to know the details of your plan (I can help with this and provide you with a comprehensive list of questions to ask)
Where do physical therapy treatments take place?
I have a full private treatment room set up in my home in South Charlotte as well as a space in Matthews, NC.
What can I expect at my physical therapy visits?
During your initial visit, a thorough evaluation, movement assessment, and hands-on treatment will be performed to assess your unique needs. You will be educated about my findings and how they relate to what you are experiencing, you will learn strategies that you can perform on your own, and we will create a plan going forward. At follow-up visits, you can expect treatments that address your pain or impairments that we found during the initial evaluation and that lead us towards your personalized goals. This will include some form of restorative exercise, manual therapy (hands-on treatment), corrective movements, and strategies for self-treatment.
How long is each session and how many sessions will I need?
The initial evaluation is 75-90 minutes and follow-up sessions are 60 minutes. Treatment frequency is scheduled based on your goals, your progress, consistency at home, and how much hands-on intervention is needed. It often changes throughout the course of treatment, with once/week being the most frequent and then spacing out from there. Each session builds upon the information from the last, so consistency of implementing the principles and following through is key. I find that women typically need about 6-8 sessions but this varies depending on goals and starting place.
Can I bring my baby?
Of course! Not only do I always love to see a beautiful munchkin, but the purpose of my business is to eliminate some of the barriers women and moms face to prioritizing their own health. It is a private space so no concerns if baby does not cooperate. We can work around any obstacles. I will say that it is nice to consider coming solo to have the time to focus on you for a full hour and concentrate on the program, but it is understandably not always possible.